Last updated: 1st January 2026
Kavvi Online (“Kavvi”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our AI voice receptionist services.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Name
Email address
Phone number
Business details
Any information submitted through contact or booking forms
When using Kavvi’s AI voice receptionist services:
Call metadata (time, duration, call flow)
AI-generated responses
Call recordings or transcripts (where enabled)
IP address
Browser type
Device information
Pages visited and usage data
We use collected information to:
Provide and operate Kavvi’s services
Configure and improve AI voice interactions
Respond to inquiries and support requests
Improve system performance and reliability
Ensure security and prevent misuse
Comply with legal obligations
We do not use your data for unrelated marketing without consent.
Calls handled by Kavvi may be recorded or logged for:
Quality assurance
Service improvement
System functionality
Clients are responsible for informing callers that:
They may be interacting with an AI system
Calls may be recorded, where required by law
Kavvi does not intentionally collect sensitive personal data unless explicitly configured by the client.
We take reasonable technical and organizational measures to protect your data.
Data is stored securely using industry-standard practices.
While we strive to protect information, no system can be 100% secure.
We do not sell personal data.
We may share information only with:
Trusted third-party service providers (e.g., hosting, telephony, AI infrastructure)
Legal authorities, if required by law
Service partners strictly for service delivery purposes
All third parties are required to handle data responsibly.
Kavvi may rely on third-party platforms for infrastructure and communication services.
We are not responsible for the privacy practices of third-party websites or services.
Our website may use cookies or similar technologies to:
Improve user experience
Analyze website traffic
Understand visitor behavior
You may disable cookies through your browser settings.
We retain data only as long as necessary to:
Provide services
Meet legal or operational requirements
Data may be deleted or anonymized when no longer required.
Depending on applicable laws, you may have the right to:
Request access to your data
Request correction of inaccurate data
Request deletion of your data (subject to legal or service obligations)
Requests can be sent to the contact email below.
Kavvi’s services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
Continued use of the website or services indicates acceptance of the updated policy.
If you have any questions about this Privacy Policy or data handling practices, contact us at:
Kavvi Online
📧 kavvi.aisolutions@gmail.com
📍 United States
