Last updated: 1st January 2026
Welcome to Kavvi Online (“Kavvi”, “we”, “our”, or “us”).
By accessing or using our website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
Kavvi Online provides AI-powered voice receptionist services designed to help businesses answer calls, manage inquiries, handle bookings, and automate customer interactions using artificial intelligence.
Kavvi is a software-based service and does not provide human receptionist services.
Kavvi provides an AI voice receptionist that interacts with callers based on configurations, workflows, and information provided by the client.
The service is intended to assist with call handling, not replace professional judgment.
Kavvi does not guarantee:
Bookings
Revenue
Lead conversion
Customer outcomes
AI responses are generated based on client-provided data and system configuration.
Clients are responsible for ensuring that the information supplied to Kavvi is accurate, up to date, and legally compliant.
You agree to use Kavvi only for lawful purposes and in compliance with all applicable laws and regulations.
You must not:
Use Kavvi to provide false, misleading, or illegal information
Use the service for spam, fraud, or abusive purposes
Attempt to reverse-engineer or misuse the platform
Pricing, billing terms, and payment arrangements may be handled off-website or through direct agreement.
Kavvi reserves the right to modify pricing or service structure with prior notice.
Continued use of the service after changes constitutes acceptance of updated terms.
No refunds are provided once the service is active.
Once setup, configuration, or deployment has begun, all payments are considered final. This applies regardless of usage level or business outcomes.
Calls may be recorded or logged for quality assurance, system improvement, and service functionality.
Clients are responsible for ensuring callers are informed that they may be interacting with an AI system, where required by law.
Kavvi handles data in accordance with applicable United States laws and standard industry practices.
We do not sell personal data.
Data may be stored securely to operate and improve the service.
For more information, please refer to our Privacy Policy.
Kavvi may rely on third-party infrastructure (such as telephony providers, cloud platforms, or AI services).
We are not responsible for outages, delays, or failures caused by third-party services beyond our control.
To the maximum extent permitted by law:
Kavvi Online is provided “as is” and “as available.”
Kavvi is not liable for:
Missed calls due to network issues
Downtime caused by third-party providers
Errors arising from incorrect client-provided information
Business losses, lost revenue, or missed opportunities
In no event shall Kavvi Online be liable for indirect, incidental, special, or consequential damages.
You agree to indemnify and hold harmless Kavvi Online from any claims, damages, or legal actions arising from:
Your use of the service
Information you provide to the AI system
Failure to comply with applicable laws or regulations
We reserve the right to suspend or terminate access to the service if these Terms are violated or if misuse is detected.
These Terms & Conditions are governed by the laws of the United States, without regard to conflict of law principles.
We may update these Terms from time to time.
Continued use of the website or services after updates constitutes acceptance of the revised Terms.
For questions regarding these Terms, please contact:
Kavvi Online
📧 kavvi.aisolutions@gmail.com
📍 United States
